FAQs

When it comes to getting the most out of your trip, planning ahead makes all the difference. By purchasing your tickets in advance, you’ll guarantee your spot, lock in the best rates, and arrive at your destination knowing your sightseeing plans are already set.

You can buy tickets online here on the website, directly at the Ribeira or Gaia piers, or through our tourism partners, like GetYourGuide. We recommend booking in advance.

Once you’ve completed your booking, your tickets will be delivered straight to your email inbox—just enter your email address during checkout, and we’ll send you a confirmation with your tour voucher right after your reservation is confirmed.

The ticket can be presented on paper or on the screen of your smartphone/tablet. The ticket will be verified by barcode reading terminals at the entrance to the event.

Your ticket is valid separately from your other experience. It will be validated from the moment you buy it until 24 hours later or 48 hours later (for the Gray Line - Porto Sightseeing Experience combined ticket), depending on the type of ticket you choose.

The ticket is only valid for the indicated session.
For the Burmester Cellar's experience, delays exceeding 15 minutes it's not guaranteed the requested language or the visit itself.

In all experiences no animals are allowed except guide dogs.

The cruise lasts approximately 50 minutes. 

You will pass under six bridges connecting Porto and Gaia, including the iconic Luís I Bridge. During the tour, the audio guide explains each one — available in 16 languages!

No. No food is allowed inside the boats. 

Not accessible to electric wheel chairs

Of course! The tours are family-friendly. We have space for prams, and children love seeing the bridges from below!

Summer | Mar > Oct | GAIA quay10:30 > 18:30 every hour18h30 cruise only between May and SepCruzeiro das 18h30 apenas entre maio e set.
Summer | Mar > Oct | Porto quay10:00 > 19:00 every half hour10:00 / 18:30 / 19:00 cruises only between May and SepCruzeiros 10:00 / 18:30 / 19:00 apenas de maio a set.
Winter | Nov > Feb | GAIA/PORTO quay10:30 11:30 13:30 14:30 15:30 16:30

Suntet Cruise
GAIA/PORTO quay
Everyday at 19:30 

The frequency of the cruises may differ from the announced schedule, as it is subject to unforeseen events of various natures that do not allow prior notice.

World of Discoveries is an interactive museum and theme park located in Porto, Portugal. It brings to life the voyages of Portuguese navigators during the Age of Discoveries through immersive, multisensory experiences—including full-scale sets.

The full experience typically lasts 45 to 60 minutes, including a themed boat ride that takes visitors through the sights and sounds of places like Africa, India, China, Japan, and Brazil.

The content is available in six languages: English, Portuguese, Spanish, French, German, and Italian.

No there is no restaurant and no food is allowed inside the exhibition. But you can explore our gift shop for themed souvenirs.

Your hop-on hop-off ticket can be valid for 48h, The time starts counting only from the moment you validate your ticket upon boarding the bus.

We have buses prepared to accommodate passengers with reduced mobility. For further clarification, please ask Gray Line assistants on-site or contact Gray Line through their contact page. 

To ensure a comfortable journey for everyone, only water can be consumed inside the buses. 

Yes, if it is accommodated in a place that does not block the passage of other people. 

1h30 (approximately)

Delays of more than 15 minutes do not guarantee the desired language or visit. In these cases, the visit will be subject to the availability of the visitor center.

The tours are monolingual and held in Portuguese, German, Italian, Spanish, English and French

Yes, but wine will not be served to those under 18 years old

No drinks or food is allowed.

No pets allowed.